Customer care
Use the secure form below for order, return, privacy, accessibility, or product-safety questions. Include your order number when the question concerns a purchase. Your message is saved in our customer-service system so it can be reviewed even if email delivery is unavailable.
Company
Adventure Pioneer International Limited
Business registration number: 76811497
Office 5, 8/F, Mega Cube, 8 Wang Kwong Road, Kowloon Bay, Kowloon, Hong Kong
Operator of the Dear Pals online store
Our launch collection is fulfilled through United States inventory. Return parcels must be sent only to the address supplied after a return is authorized.